Blog

Happy 50 Years to Wavelength!  

Back in 1969, Wavelength started by helping business people communicate more easily, clearly, and persuasively. Our first workshops were delivered to oil field workers in Alberta. 

Fifty years later, we keep this vision alive by helping our learners wherever they work: in banks, governments, airports, mines, insurance companies, engineering firms, pharmaceuticals—you name it. After all, everybody benefits from better communication skills.   Read more

Tips for Structuring Six Types of Emails

email writingby Jody Bruner

Even if you seem to spend all day reading and writing emails, you probably only write six distinct kinds of messages. Here are some tips for helping you be more effective when writing them. Read more

Collective Nouns: What You Need to Know

by Jody Bruner

Collective nouns are words that are singular in form but refer to a group of people, things or animals. Read more

Dealing with Difficult Digital Conversations 

digital conversationsby Brittany Moor

In today’s digital world, more and more of our conversations are happening through a screen. Between emails, texts, instant messages and social media, we often struggle to convey tone and meaning with just our words. Read more

Help Me, Don’t Assist Me!

by Jody Bruner

In business, we’re often offering or asking for help. But in your communications, do you offer to assist instead? Read more

How Can Millennials Get Ready to Lead?

leadershipby Brittany Moor

Dear fellow millennials: are you ready to lead? Read more

How to Make Important Information Stand Out

by Jody Bruner

Business readers are impatient and often scan when they read, so writers need strategies to make important information leap off the page. Read more

Technical Writing: Infographic

Click here for a downloadable PDF

Flipping the Scientific Method

by Brittany Moor

I studied science in university, and I had to write a lot. My university experience was filled with lab reports, research papers, formal and informal scientific presentations, proposals, essay questions… the list goes on. To achieve top marks, I was taught that my writing method should mimic the scientific method: present my conclusions and recommendations at the very end of my document. When I started working in the real world, I began to realize this method didn’t work as well as I thought, and I struggled to present myself as a credible professional. Read more

Plain Language for Better Written Communication

written communication skillsby Lesley Nevills

Have you ever had to read a message several times just to understand it? We’ve all been on the receiving end of emails like that, and our impulse is to hit delete. But what if that email includes information you need, or it comes from someone you can’t ignore?

Many writers fall into the trap of writing in a vague and bureaucratic style because they think it makes them sound more formal or professional, but it confuses and challenges the reader. So, if you don’t want your readers to hit delete, use a modern written communication style that engages your reader with a friendly, conversational tone. To be effective, let your human voice come through.

Who would you prefer to work with – Writer A or Writer B? Read more