Taking a lively, inspiring course is a good place to start. But it’s not enough if you want to change behavior and elevate skills. To see real change, your employees need to learn practical skills that are business-based and technically sound so they can immediately transfer them to the workplace with confidence.
Your employees benefit from the expert facilitation and feedback they receive in our courses.
All our in-person and virtual courses are facilitator led. Our facilitators come from a variety of corporate and educational backgrounds.
Every Wavelength facilitator:
Courses can be tailored to different types of communication. For example, your employees can focus on polishing reports, emails, or proposals. Or they can focus on sales presentations, executive briefings, or technical or scientific presentations.
Learning in person is a hands-on experience. Participants can ask the facilitator questions directly, and they have a whole room full of opinions and knowledge to draw from. Participants benefit from having organic conversations and building relationships, while enhancing their learning experience and boosting retention. Participants interact in a variety of ways to encourage movement and interactivity. Participants bring their laptops to access our digital participant materials, and are encouraged to bring a notepad and writing utensil to take notes.
Learning virtually means all learners are at their computers, learning together in real time and led by a facilitator who is also joining remotely. Virtual learning is great for teams who work in different time zones or geographical areas. Technology makes it easy to interact using chat, polls and breakout rooms. Participants receive their participant materials ahead of time, so they come prepared and ready to learn. Our virtual courses can be scheduled at a time that works best for your team. Virtually facilitated courses are both time and cost-effective, and they deliver excellent results.
Do you have only one or two people who need training? If so, consider our public courses, offered a few times a year. They include individual learners from different organizations. Public courses are practical, cost effective, with great learning outcomes. If this sounds like a good solution, reach out to sales and we’ll let you know upcoming dates.
Our courses are designed to make lasting change.
Two to three weeks before the course begins, participants receive a welcome email that explains what to expect. It includes the digital course materials, prework if applicable, and a meeting link if the course is virtual. It also includes an email introduction to the facilitator (and producer, for virtual courses). Participants are welcome to reach out to them before the course with any questions, concerns, or special requests.
We know it’s important to understand what individual participants need, so before each course, we ask participants to complete a questionnaire to tell us about their communication habits and their learning objectives. Participant responses are automatically sent to the facilitator, and the facilitator uses them to tailor the content and messaging in advance.
Finally, the email asks participants to bring along samples of their own work to review as they go through the course. In a writing course, participants can either work on a new document or revise one of their existing documents. For presentation courses, we ask participants to bring a real-world, work-related presentation topic to work on during the session. Similarly, for Communicate With Impact and Making Meetings Work, we invite participants to come with an upcoming conversation or meeting.
We teach participants strategies to communicate effectively. Participants can expect to practice using these skills one at a time, then finally put them together as they work on their own documents, presentations, conversations, or meetings.
Our courses each include a culminating activity. For writing courses, participants have an opportunity to revise and workshop one of their documents in small groups where they give and receive supportive feedback. For presenting courses, participants deliver one or two practice presentations, then receive feedback from their peers and coaching from the facilitator. In Communicate With Impact, participants practice having a high-consequence conversation, and for Making Meetings Work, participants lead a short meeting they’ve designed. A lot of learning happens when participants receive thoughtful feedback from the instructor and their peers, and when participants review someone else’s work with the critical framework we provide.
Participants receive a comprehensive manual and handouts designed for use during the course and to refer to as a post-course resource. The manuals provide support when participants need help preparing for a high-impact presentation, document, meeting, or conversation.
We keep participants busy and ensure there’s as little lecture as possible. We want participants to play an active role in their own learning and we ask for their input.
Throughout the learning experience, we encourage participants to add ideas to their Personal Action Plan. Taking notes is a powerful way to cement the learning, articulate best takeaways, and commit to using new techniques going forward.
As the course wraps up, we send participants a link to a post-course evaluation survey. We ask for feedback about the learning, how participants will apply the skills learned, and if participants see ways we can continue to improve the learning experience.
To support the transfer of learning to the workplace, participants are welcome to reach out to the facilitator up to four weeks after the course ends to ask questions or receive casual coaching.
If your company has chosen to opt in, we enroll your participants in our Learning Booster Program after the course to help retain and implement the new skills. The program includes six post-course microlearning emails. The first five weekly emails each contain a reminder to use one strategy and a practice activity. The sixth and final email in the series asks participants to share changes in their skill level. Then, we send the survey results to your organization in a summarized report.
After this final email, participants begin receiving our regular blog posts, which are full of tips and ideas to keep the learning alive. They can opt out of any of these follow-up programs at any time.
Learn how to get to the point and write emails and short reports that are clear, concise and persuasive. Learn how to correct common grammar mistakes and practice email etiquette.