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Our communication skills training gives our adult learners a clear, confident voice in every situation.

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Who we are

Wavelength, formerly IWCC Training in Communications and Bruner Business Communication, provides training in three areas: writing, presenting and interpersonal skills.

We are a team of learning experts, designers, salespeople and client services staff with deep experience and boundless enthusiasm for teaching you skills that are critical to your success.

Why choose us

When you choose Wavelength, you’re making the right decision because:


We provide solutions focused on business and organizational needs. As a result, you can be confident your employees will learn current, relevant skills that improve the quality of their reports, emails, presentations and meetings.


We staff our virtual and in-person courses with adult learning experts who have solid organizational and communication experience.


We do much more than show up for a course–we provide outstanding service and ongoing support. Our team guides you from needs assessment, and customizing to pre-course instructions and follow-up. In other words, you save time and energy while we manage logistics.


We are forward-thinking, creative, and environmentally conscious. We offset our staff members’ carbon footprint by funding projects through the Carbon Neutral Club.

Our values

Our five core values dictate how we treat ourselves, each other, our clients and our communities:

Commitment to quality

We build great products that improve the lives of our learners and the bottom line for our clients. We provide service that exceeds expectations to our clients and to each other.


We pursue creative ideas and explore new ways of improving our products and services to help us fulfill our mission more effectively. We cultivate our curiosity, question our assumptions, and share knowledge with each other.


The products and services we deliver are the sum of our collective talents, and we know the best results stem from valuing our different perspectives, talents, and experiences.


We take care of the company and our customers as if they were our own.


We treat each other with courtesy and respect, especially when there is conflict. We are open to criticism because it helps us become better, and it’s always given constructively.

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Our mission

Our mission is to ensure your employees learn communication skills that help them:

  • Achieve better, more consistent results through improved communication
  • Persuade audiences to approve recommendations
  • Increase productivity
  • Strengthen relationships with clients, peers, leaders and stakeholders
  • Influence others and get buy-in
  • Project themselves as capable, confident contributors to their teams
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By the numbers


Average rating for our courses


Average rating for facilitators


Learners served each year


Learners served


Courses delivered each year


Courses delivered

Our clients

Our typical clients are large organizations in the banking, insurance, pharmaceutical, technology, manufacturing and resource sectors. We also have many clients in the public sector. We deliver our training all across Canada and the US, and we also train in Europe, UK, and Asia.

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I really found the course valuable and will use it in many forums moving forward (personal, professional, oral, academic.) I liked the action plan, the puzzles, energizers—multi-faceted teaching!

Brynn – Pfizer

Get to know our team

We are ready to help you choose the best solutions, manage the course process and ensure your employees get the excellent communication skills training they need.

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Jody Bruner

As Wavelength’s president, I combine more than 20 years’ experience in the Learning and Development industry with my passion for learning, language and innovation to lead the Wavelength team. I feel blessed to be surrounded and supported by a talented, committed group of learning experts.

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Trish Feehan

As Senior Instructional Designer, I combine my love of writing with a passion for life-long learning. I’m proud to be part of a team that’s so committed to delivering outstanding learning experiences. It’s rewarding to see our clients benefit from great communication.

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Fiona Patten

As the Manager of Operations, I manage our operations team, material design, marketing and other special projects. I balance creativity and structure to keep our operations on track and create valuable materials that enhance your learning.

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Sarah Maloney

As a Relationship Manager, I am responsible for taking care of my clients and developing business. I have a strong background in learning and development, and I have a passion for giving participants an enjoyable and productive learning experience.

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Alan De Back

As a Relationship Manager, I help both new and existing clients improve the communication skills of their team members. With over 20 years’ experience in the learning field, I work with clients in the profit, non-profit, and government sectors.

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Tanha Islam

As a Relationship Manager, I help my clients identify and solve their communication challenges and employee development needs. With over 15 years of experience managing projects, I ensure my clients have a smooth and seamless experience with Wavelength.

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Allie Sellers

As the Sales Coordinator, I work with our relationship managers and clients to coordinate the logistics of our courses. I collaborate with our team of facilitators and producers to ensure courses are staffed and scheduled to best suit the needs of our clients and their learners.

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Christina Evangelou

As the Training Coordinator, I handle all of the administration before, during and after our courses. I collaborate with our team of relationship managers and facilitators to ensure our participants have a successful learning journey.


Find out how our writing, presenting and interpersonal skills courses can help improve communication, productivity and effectiveness.

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