Wavelength, formerly IWCC Training in Communications and Bruner Business Communication, provides training in three areas: writing, presenting and interpersonal skills.
We are a team of learning experts, designers, salespeople and client services staff with deep experience and boundless enthusiasm for teaching you skills that are critical to your success.
When you choose Wavelength, you’re making the right decision because:
We provide solutions focused on business and organizational needs. As a result, you can be confident your employees will learn current, relevant skills that improve the quality of their reports, emails, presentations and meetings.
We staff our virtual and in-person courses with adult learning experts who have solid organizational and communication experience.
We do much more than show up for a course–we provide outstanding service and ongoing support. Our team guides you from needs assessment, and customizing to pre-course instructions and follow-up. In other words, you save time and energy while we manage logistics.
Our five core values dictate how we treat ourselves, each other, our clients and our communities:
We build great products that improve the lives of our learners and the bottom line for our clients. We provide service that exceeds expectations to our clients and to each other.
We pursue creative ideas and explore new ways of improving our products and services to help us fulfill our mission more effectively. We cultivate our curiosity, question our assumptions, and share knowledge with each other.
The products and services we deliver are the sum of our collective talents, and we know the best results stem from valuing our different perspectives, talents, and experiences.
We take care of the company and our customers as if they were our own.
We treat each other with courtesy and respect, especially when there is conflict. We are open to criticism because it helps us become better, and it’s always given constructively.
Our mission is to ensure your employees learn communication skills that help them:
By the numbers
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Our typical clients are large organizations in the banking, insurance, pharmaceutical, technology, manufacturing and resource sectors. We also have many clients in the public sector. We deliver our training all across Canada and the US, and we also train in Europe, UK, and Asia.
I really found the course valuable and will use it in many forums moving forward (personal, professional, oral, academic.) I liked the action plan, the puzzles, energizers—multi-faceted teaching!
Brynn – Pfizer
Get to know our team
As Wavelength’s president, I combine more than 20 years’ experience in the Learning and Development industry with my passion for learning, language and innovation to lead the Wavelength team. I feel blessed to be surrounded and supported by a talented, committed group of learning experts.
As Senior Instructional Designer, I combine my love of writing with a passion for life-long learning. I’m proud to be part of a team that’s so committed to delivering outstanding learning experiences. It’s rewarding to see our clients benefit from great communication.
As the Sales Coordinator, I work with our relationship managers and clients to coordinate the logistics of our courses. I collaborate with our team of facilitators and producers to ensure courses are staffed and scheduled to best suit the needs of our clients and their learners.