Our communication skills training gives our adult learners a clear, confident voice in every situation.
Who we are
Wavelength, formerly IWCC Training in Communications and Bruner Business Communication, provides training in three areas: writing, presenting and interpersonal skills.
We are a team of learning experts, designers, salespeople and client services staff with deep experience and boundless enthusiasm for teaching you skills that are critical to your success.
Why choose us
When you choose Wavelength, you’re making the right decision because:
We provide solutions focused on business and organizational needs. As a result, you can be confident your employees will learn current, relevant skills that improve the quality of their reports, emails, presentations and meetings.
We staff our virtual and in-person courses with adult learning experts who have solid organizational and communication experience.
We do much more than show up for a course–we provide outstanding service and ongoing support. Our team guides you from needs assessment, and customizing to pre-course instructions and follow-up. In other words, you save time and energy while we manage logistics.
We are forward-thinking, creative, and environmentally conscious. We offset our staff members’ carbon footprint by funding projects through the Carbon Neutral Club.
Our values
Our five core values dictate how we treat ourselves, each other, our clients and our communities:
Commitment to quality
We build great products that improve the lives of our learners and the bottom line for our clients. We provide service that exceeds expectations to our clients and to each other.
Innovation
We pursue creative ideas and explore new ways of improving our products and services to help us fulfill our mission more effectively. We cultivate our curiosity, question our assumptions, and share knowledge with each other.
Teamwork
The products and services we deliver are the sum of our collective talents, and we know the best results stem from valuing our different perspectives, talents, and experiences.
Ownership
We take care of the company and our customers as if they were our own.
Respect
We treat each other with courtesy and respect, especially when there is conflict. We are open to criticism because it helps us become better, and it’s always given constructively.
Our mission
Our mission is to ensure your employees learn communication skills that help them:
- Achieve better, more consistent results through improved communication
- Persuade audiences to approve recommendations
- Increase productivity
- Strengthen relationships with clients, peers, leaders and stakeholders
- Influence others and get buy-in
- Project themselves as capable, confident contributors to their teams
By the numbers
Our clients
Our typical clients are large organizations in the banking, insurance, pharmaceutical, technology, manufacturing and resource sectors. We also have many clients in the public sector. We deliver our training all across Canada and the US, and we also train in Europe, UK, and Asia.
I really found the course valuable and will use it in many forums moving forward (personal, professional, oral, academic.) I liked the action plan, the puzzles, energizers—multi-faceted teaching!
Brynn – Pfizer
Get to know our team
We are ready to help you choose the best solutions, manage the course process and ensure your employees get the excellent communication skills training they need.
Jody Bruner
As Wavelength’s president, I combine more than 20 years’ experience in the Learning and Development industry with my passion for learning, language and innovation to lead the Wavelength team. I feel blessed to be surrounded and supported by a talented, committed group of learning experts.
Fiona Patten
As the Manager of Operations, I manage our operations team, material design, marketing and other special projects. I balance creativity and structure to keep our operations on track and create valuable materials that enhance your learning.
Trish Feehan
As Senior Instructional Designer, I combine my love of writing with a passion for life-long learning. I’m proud to be part of a team that’s so committed to delivering outstanding learning experiences. It’s rewarding to see our clients benefit from great communication.
Sarah Maloney
As a Relationship Manager, I am responsible for taking care of my clients and developing business. I have a strong background in learning and development, and I have a passion for giving participants an enjoyable and productive learning experience.
Alan De Back
As a Relationship Manager, I help both new and existing clients improve the communication skills of their team members. With over 20 years’ experience in the learning field, I work with clients in the profit, non-profit, and government sectors.
Tanha Islam
As a Relationship Manager, I help my clients identify and solve their communication challenges and employee development needs. With over 15 years of experience managing projects, I ensure my clients have a smooth and seamless experience with Wavelength.
Diann Frederick
As the Finance Manager, I work with our relationship managers and clients to coordinate the financial logistics of our courses. I collaborate with our team and clients to ensure the needs of our clients and their learners are met.
Christina Evangelou
As the Training Coordinator, I handle all of the administration before, during and after our courses. I collaborate with our team of relationship managers and facilitators to ensure our participants have a successful learning journey.
Wavelength
Find out how our writing, presenting and interpersonal skills courses can help improve communication, productivity and effectiveness.
