Writing Courses

• Course: In-Person, 1 day
• Course: Virtual, 7 hours
• Coaching: In Person/Virtual, TBD

Skilled writers create better documents in less time. Better emails and proposals mean stronger relationships with your customers, and better internal communication means more effective and efficient decision making.

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• Course: In-Person, 1 Day
• Course: Virtual, 7 hours
• Coaching: In Person/Virtual, TBD

Senior executives don’t have time to dig through long documents to find conclusions and recommendations. They need to know the key issues, outcomes, solutions, payback and costs—and they want that information fast.

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• Course: In-Person, 2 days
• Course: Virtual, 12 hours
• Coaching: In Person/Virtual, TBD

Skilled writers can create effective documents quickly. Better emails and proposals mean stronger relationships with your customers, and better internal communication means more effective and efficient decision-making.

Full course details

• Course: In-Person, 1 day
• Course: Virtual, 7 hours
• Coaching: In Person/Virtual, TBD

Audit report writers need to know how to write clear, effective reports to help organizations identify and manage business risks. Participants leave this workshop with usable skills for writing effective internal audit reports that clearly identify risks and spur management to act.

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• Course: In-Person, Half-day
• Course: Virtual, 4 hours
• Coaching: In Person/Virtual, TBD

No matter how good you are at what you do, documents with grammar mistakes erode your corporate and personal credibility. This fast-paced course helps you learn how to correct the mistakes you make.

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• Course: In-Person, 1 day
• Course: Virtual, 7 hours
• Coaching: In Person/Virtual, TBD

Many aspects of our working life are necessarily complex—but our writing doesn’t need to be. Too often, documents full of complex language, jargon and convoluted sentences make reading and understanding unnecessarily difficult. Readers appreciate information presented in plain language, which means they can understand and take action after one read. A good writer can convey a complex message simply without compromising the message itself.

Full course details

• Course: In-Person, 2 days
• Course: Virtual, 12 hours
• Coaching: In Person/Virtual, TBD

Customer-focused proposals can help win new business and secure additional contracts. As such, the ability to craft winning proposals is critically important for many business professionals.

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• Webinar: Virtual, 60 minutes
• Speaker Sessions: In-Person, 90 minutes

It’s a fact of life that people judge you when you make grammar mistakes in your writing or speech. If you want to enhance your credibility and gain respect, learn how to fix the most common mistakes that even good communicators make.

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• Webinar: Virtual, 90 minutes
• Speaker Sessions: In-Person, 90 minutes

In today's fast-paced and digitally driven business environment, effective communication is more critical than ever. It can be challenging to keep up with the increasing demands of constant connectivity and the need for clear, concise, and impactful communication. While generative AI promises to save time by acting as writing partner, many people find it cumbersome, confusing and time consuming.

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• Course: In-Person, 1 day
• Course: Virtual, 7 hours
• Coaching: In Person/Virtual, TBD

Do you receive too many unnecessary emails? Are you tired of emails that are long and rambling? Are you fed up with too much back and forth? In spite of these typical problems, email is here to stay. It’s cost effective, and easy to use. It lets us instantly reach readers who are far away, and email makes it cheap and easy to distribute large documents.

Full course details

• Speaker Sessions: In-Person, 90 minutes
• Webinar: Virtual, 90 minutes

Email messages are so easy to send that many of us send way too many, way too often, with too little care. This practical 90-minute course teaches you how to use email with courtesy and respect.

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• Webinar: Virtual, 60 minutes
• Speaker Sessions: In-Person, 90 minutes

You’re not imagining it—you are sending and receiving more emails than ever thanks to working remotely. As we rely more and more on email communication, it’s more important than ever to write emails quickly and make sure they hit the mark.

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• Course: In-Person, 1 1/2 days
• Course: Virtual, 9 hours
• Coaching: In Person/Virtual, TBD

Good reports and recommendations move projects forward and help readers make the best decisions. They can be challenging to write, since it’s easy to get bogged down in all the data you want to convey.

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• Course: In-Person, 1 1/2 days
• Course: Virtual, 9 hours
• Coaching: In Person/Virtual, TBD

Good reports to council enable councillors to make the best decisions. While staff writers have deep technical knowledge, they are often unable to communicate key issues and recommendations clearly and simply to a busy, non-technical reader. Too often councillors must read stacks of reports that are rambling and unclear.

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• Course: In-Person, 1 day
• Course: Virtual, 7 hours

Compelling business cases are clear, concise and persuasive. Use effective tools and techniques to build business cases that help stakeholders make the best decisions.

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• Course: In-Person, 1 1/2 days
• Course: Virtual, 9 hours
• Coaching: In Person/Virtual, TBD

Good reports and recommendations move projects forward and help readers make the best decisions. They can be challenging to write, since it’s easy to get bogged down in all the data you want to convey.

Full course details

• Course: In-Person, 2 days
• Course: Virtual, 12 hours
• Coaching: In Person/Virtual, TBD

As business grows more complex, the processes that support it become equally complex. When processes are either undocumented or when procedures are poorly written, your organization cannot confidently maintain the quality your clients or regulators require. On the other hand, when procedures are clear and easy to follow, you can be confident anyone can perform them consistently.

Full course details

• Course: In-Person, 1 1/2 days
• Course: Virtual, 9 hours
• Coaching: In Person/Virtual, TBD

Good reports and recommendations move projects forward and help readers make the best decisions. They can be challenging to write, since it’s easy to get bogged down in all the data you want to convey.

Full course details