• Course: In Person, One day
• Course: Virtual, One day
• Coaching: In Person/Virtual, TBD

Skilled writers create better documents in less time. Better emails and proposals mean stronger relationships with your customers, and better internal communication means more effective and efficient decision making.

Full course details

• Course: In Person, Two days
• Course: Virtual, Two days
• Coaching: In Person/Virtual, TBD

Skilled writers can create effective documents quickly. Better emails and proposals mean stronger relationships with your customers, and better internal communication means more effective and efficient decision-making.

Full course details

• Course: In Person, One day
• Course: Virtual, One day
• Coaching: In Person/Virtual, TBD

Many aspects of our working life are necessarily complex—but our writing doesn’t need to be. Too often, documents full of complex language, jargon and convoluted sentences make reading and understanding unnecessarily difficult. Readers appreciate information presented in plain language, which means they can understand and take action after one read. A good writer can convey a complex message simply without compromising the message itself.

Full course details

• Course: In Person, Half-day
• Course: Virtual, Half-day
• Coaching: In Person/Virtual, TBD

No matter how good you are at what you do, documents with grammar mistakes erode your corporate and personal credibility. This fast-paced course helps you learn how to correct the mistakes you make.

Full course details

• Course: In Person, One day
• Course: Virtual, One day
• Coaching: In Person/Virtual, TBD

Senior executives don’t have time to dig through long documents to find conclusions and recommendations. They need to know the key issues, outcomes, solutions, payback and costs—and they want that information fast.

Full course details

• Course: In Person, One day
• Course: Virtual, One day
• Coaching: In Person/Virtual, TBD

Audit report writers need to know how to write clear, effective reports to help organizations identify and manage business risks. Participants leave this workshop with usable skills for writing effective internal audit reports that clearly identify risks and spur management to act.

Full course details

• Course: In Person, One day
• Course: Virtual, One day
• Coaching: In Person/Virtual, TBD

Do you receive too many unnecessary emails? Are you tired of emails that are long and rambling? Are you fed up with too much back and forth? In spite of these typical problems, email is here to stay. It’s cost effective, and easy to use. It lets us instantly reach readers who are far away, and email makes it cheap and easy to distribute large documents.

Full course details

• Course: Virtual, One and a half days
• Course: In Person, One and a half days
• Coaching: In Person/Virtual, TBD

Good reports and recommendations move projects forward and help readers make the best decisions. They can be challenging to write, since it’s easy to get bogged down in all the data you want to convey.

Full course details

• Course: Virtual, One and a half days
• Course: In Person, One and a half days
• Coaching: In Person/Virtual, TBD

Good reports to council enable councillors to make the best decisions. While staff writers have deep technical knowledge, they are often unable to communicate key issues and recommendations clearly and simply to a busy, non-technical reader. Too often councillors must read stacks of reports that are rambling and unclear.

Full course details

• Course: In Person, One and a half days
• Course: Virtual, One and a half days
• Coaching: In Person/Virtual, TBD

Good reports and recommendations move projects forward and help readers make the best decisions. They can be challenging to write, since it’s easy to get bogged down in all the data you want to convey.

Full course details

• Course: In Person, Two days
• Course: Virtual, Two days
• Coaching: In Person/Virtual, TBD

As business grows more complex, the processes that support it become equally complex. When processes are either undocumented or when procedures are poorly written, your organization cannot confidently maintain the quality your clients or regulators require. On the other hand, when procedures are clear and easy to follow, you can be confident anyone can perform them consistently.

Full course details

• Course: In Person, One and a half days
• Course: Virtual, One and a half days
• Coaching: In Person/Virtual, TBD

Good reports and recommendations move projects forward and help readers make the best decisions. They can be challenging to write, since it’s easy to get bogged down in all the data you want to convey.

Full course details

• Course: Virtual, Two days
• Course: In Person, Two days
• Coaching: In Person/Virtual, TBD

If you’re like most people, you probably dread having to present to a group. But presentations are here to stay—they’re a great way to share information, generate discussion and motivate your audience to act. Strong presentation skills build your credibility, make a positive impression, and play a big part in your personal and organizational success.

Full course details

• Course: Virtual, Two days
• Course: In Person, Two days
• Coaching: In Person/Virtual, TBD

Presenting to the C-suite and other executive audiences can intimidate even the most polished presenter. You must speak decisively about strategic issues and demonstrate confidence in your recommendations. You need above-average delivery skills to get your message across quickly and clearly, and you need to be able to think on your feet when challenged or questioned.

Full course details

• Course: Virtual, Two days
• Course: In Person, Two days
• Coaching: In Person/Virtual, TBD

Scientists need to speak with confidence to sound credible and convey the significance of their findings. They may also need to present scientific material to non-scientific audiences. This course teaches you how to develop content, speak confidently, interact meaningfully, and use PowerPoint and other visual support.

Full course details

• Course: Virtual, Two days
• Course: In Person, Two days
• Coaching: In Person/Virtual, TBD

Presenting technical information can be challenging, especially when the audience is non-technical or from a different area of expertise. This course focuses on developing your content, speaking confidently, interacting meaningfully, and using visuals.

Full course details

• Course: Virtual, One day
• Course: In Person, One day
• Coaching: In Person/Virtual, TBD

Delivering presentations that engage audiences and convey a clear, persuasive message can be a challenge for any presenter. Strong presentation skills build your credibility, make a positive impression, and play a big part in your personal and organizational success.

Full course details

• Webinar: Virtual, Sixty minutes
• Coaching: In Person/Virtual, Ninety minutes

If you’re like most people, you probably dread having to present to a group. But presentations are here to stay—they’re a great way to share information, generate discussion and motivate your audience to act. Strong presentation skills build your credibility, make a positive impression, and contribute to your personal and organizational success.

Full course details

• Course: In Person, One day
• Course: Virtual, One day
• Coaching: In Person/Virtual, TBD

Consider how many crucial conversations you have in an average work week. Do you struggle with difficult conversations? Are you confident that all your important conversations are productive and strengthen your relationships? If you would like to be confident that all your key conversations achieve your goals, this course is for you.

Full course details

• Course: Virtual, Half day
• Course: In Person, Half day
• Coaching: In Person/Virtual, TBD

Busy people appreciate meetings that are well organized and efficiently run. Yet many of us feel our time is wasted in meetings that are poorly planned and executed.

Full course details

• Course: In Person, One day
• Course: Virtual, One day
• Coaching: In Person/Virtual, TBD

Busy people appreciate meetings that are well organized and efficiently run. Yet many of us feel our time is wasted in meetings that are poorly planned and executed. In this course, you learn how to plan, lead and contribute to meetings that are shorter and more productive to make the best use of everyone’s time.

Full course details