Interpersonal Skills
How much time do you spend in meetings? How much of that time is productive? If your meetings are typical, too many of them are expensive, unproductive time wasters.
With our interpersonal skills training, you:
- reduce wasted time
- lead and participate in meetings that move projects forward
- increase employee engagement by respecting participants’ time
- make every meeting positive and energizing
See a course you want that hasn’t yet been adapted to virtual delivery? Let’s talk about it.
Interpersonal Skills Courses
Facilitating High-Impact Learning
Virtual – 12 hours
Learn practical skills and adult-learning techniques to deliver effective training.
Learn how to plan and facilitate productive meetings that achieve desired results.
Apply a set of proven best practices for productive meetings.
Virtual – 7 hours
Plan and conduct productive business conversations.
See also: Presenting Skills, Writing Skills, Public Courses, Coaching
Our approach
Our interpersonal skills courses help participants improve their daily interactions with others. Whether you’re facilitating a formal meeting or conducting an informal face-to-face conversation, our business meeting training helps you stay on task and be productive.
Each interpersonal skills course helps participants develop the skills they need to interact successfully in a specific type of meeting. We help employees lead productive group meetings that are face-to-face or virtual. We also help them become better meeting participants. And, if your experts deliver training sessions, we help them hone their facilitation skills. In addition, we help employees conduct professional one-on-one business conversations and build a positive personal brand.
What to expect
Participants learn by doing. They use their own real-life scenarios as they learn to adapt their speaking style and polish their interacting skills. Participants stay energized by taking part in group exercises and experiential learning activities.
Participants have an opportunity to build on their existing strengths and learn new meeting, facilitation and conversation skills. As they practice new skills, they receive feedback and coaching. As a result, they can confidently apply their new skills to all kinds of situations.
Participants have an opportunity to:
- Plan and design an effective meeting
- Capture highlights, decisions and actions from a meeting to ensure follow through
- Use effective communication and questioning skills
- Use a range of facilitation tools
- Adopt best practices before, during and after meetings to ensure time spent in meetings is productive
- Send messages that build relationships and convey corporate values and beliefs
- Use verbal and non-verbal techniques to enhance their message
Benefits of good meeting skills
Meetings help attendees get on the same wavelength
Getting together to learn something saves everyone from having to read email chains and search for information individually. Meeting as a group also ensures everyone has the same information. This makes discussion and debate more fruitful, and decisions faster and better.
Meetings enable creative problem solving
When you put a team together to solve a problem, you get better quality solutions than if you do it on your own. When your team is well briefed, your collective ideas are even better.
Good planning and preparation means greater productivity
When the leader plans a meeting thoughtfully and participants prepare in advance, people come with their best ideas and can make informed decisions.
Good meetings hold participants accountable
When you create a culture of accountability, participants know they are responsible for completing assigned tasks. That’s how projects move forward.
Strong meeting facilitators navigate conflict diplomatically
With strong facilitation skills, meeting leaders can make sure all ideas are heard and points of view respected. This ensures conflict is resolved with healthy discussion, contributing to a positive culture and the best solutions.