by Jody Bruner
One of the challenges of communication skills training – or any training for that matter – is engaging participants with techniques and strategies that lead to tangible, positive change. In other words, training that sticks. Training that reaches even the most recalcitrant learners. Wavelength’s unique approach does exactly that.
by Jody Bruner
Diversity and inclusion, once optional, are now business imperatives. Learning and Development practitioners are uniquely positioned to advance diversity and inclusion efforts across their organization. One place to start is a close look at existing training programs. Are diversity and inclusion integrated into all learning programs? Are all learners accommodated? Can we do better?
by Jody Bruner
Each of the words below is either negative or overly formal. They’re easy to eliminate, and doing so will give your final document a warmer, more upbeat tone.
by Jody Bruner
Sustain your focus on your customer throughout your writing by expressing the details of your message from the reader’s point of view. Try using the pronoun ‘you’ as much as you can. Don’t avoid ‘I’ or ‘we.’ Just remember to include ‘you’ as much as you can. Read more →
by Jody Bruner
It’s easy to fall into the trap of talking about the features of what you’re pitching. But readers don’t care about features; they only care about benefits. Speaking the language of benefits means you show the reader explicitly how their life will be better with your solution. Read more →
by Linda Dunlop
Hitting the glass ceiling, climbing the corporate ladder, addressing the elephant in the room. I never thought much about idioms until I started teaching Business English to international students. Read more →
by Linda Dunlop
Can introverts ace presentations? You bet we can! Case in point: Susan Cain, author of the runaway bestseller Quiet: The Power of Introverts in a World that Can’t Stop Talking. As a studious introvert, Cain spent seven years in her element, quietly working on her book. Then came the hard part—selling her ideas to audiences. Read more →
by Jody Bruner
Have you noticed that everyone is telling stories lately? Google “storytelling in business,” and you’ll find marketers telling brand stories, trainers using stories to drive their points home and structure learning events, leaders telling stories to inspire and motivate, and presenters telling stories to bring dry content to life and engage their audiences. Read more →
by Brittany Moor
In a Building Your Own Brand workshop I recently facilitated, a participant told me she wanted to apply for a new role in her organization. She is currently an administrator and now wants to move into project management or marketing. She applied for roles outside her department before and was unsuccessful. Read more →
by Jody Bruner
If you’re like most people, the thought of giving a presentation is terrifying. All those eyes on you. Here are five tips that will help you get over your reluctance and learn to enjoy public speaking. Read more →