Skilled writers create better documents in less time. Better emails, templates, reports and proposals mean stronger relationships with your customers, and better internal communication means more effective and efficient decision making. Our courses teach your team how to write business documents that are easy for readers to understand and act on. We provide strategies and techniques to ensure written communications are clear, concise and persuasive.
Meeting your needs
We’ve been providing communication skills training to teams like yours for over 50 years. We’re passionate about clarity, obsessed with quality and dedicated to helping your team achieve success through their documents, presentations, and meetings. We care, and it shows.
1
Practical solutions
We care about providing learners with practical business skills. As a result, you can be confident your employees learn current, relevant techniques that improve the quality of their reports, emails, presentations, conversations, and meetings.
2
Expert facilitators
Our facilitators are adult learning experts with solid organizational and communication experience. They are passionate about seeing their learners gain new skills and greater confidence.
3
A seamless client experience
We do much more than show up for sessions–you get outstanding service and ongoing support. Our team guides you through the entire experience from needs assessment to materials design, from pre-course instructions to follow-up after the session. In other words, you save time and resources while we manage logistics.
By the numbers
4.6/5
Average rating for our courses
4.5/5
Average rating for facilitators
3000
Learners served each year
75000
Learners served
280
Courses delivered each year
7000
Courses delivered
Trusted by industry leaders
Learn how business writing training helped Mobis Canada better deliver written communication to their clients.
What Makes Wavelength Unique
Confused about which communication skills vendor to use? As you consider your options, let us explain what makes Wavelength unique and why our clients come back again and again.
1
Tailored and Customized Courses
We tailor all our courses to meet each client’s unique needs. We can also customize content for intact teams wanting to learn how to craft specialized documents and presentations. We apply our techniques to real-world samples you provide so participants see immediate relevance to their work world.
2
Low Learner-to-Facilitator Ratio
We keep our learner-to-facilitator ratio low to ensure each participant gets the attention they need. For writing and meeting skills courses, we maintain a 15:1 ratio, and for presentation skills courses, a 6:1 ratio. Low ratios mean we can give individualized feedback and coaching.
3
Excellent Post-Course Resources
Our course manuals are comprehensive self-directed learning tools that include tips, examples, exercises, and suggested answers. Digital materials include fillable fields with instant feedback, and hard copies are available upon request. Participants also receive tip sheets for quick reference back on the job.
4
Top-Notch Trainers
Our trainers bring a wealth of professional expertise and complete rigorous training with us. They’re passionate about helping learners transform into confident communicators. They love what they do and our clients love them! Many have been with Wavelength for 20+ years.
5
Committed to Learning Retention
We encourage learners to capture ideas on their Personal Action Plans during courses and we offer follow-up coaching for four weeks post-course. Our free Learning Booster Program includes six post-course micro-learning emails to reinforce new skills. Graduates also receive a monthly blog to continue their learning journey.
6
Practical and Interactive
We focus on practical, hands-on training using real documents and presentations from participants’ workplaces. Our interactive learning experience minimizes lecture time so we can focus on individual work, small- and large-group discussions, and supportive peer workshopping.
7
Our 50+ Years’ Experience
With a legacy of over 50 years, we understand the lasting importance of creating clear, persuasive, memorable messages. We stay relevant by continuously learning, updating, and innovating. We share our learning with each other and our clients, ensuring our programs remain cutting-edge
Curious about how we can customize our courses to support and improve your organization’s day to day communications and documentation needs?
Transforming learning into lasting change
We ensure that every learning experience leads to lasting change in the workplace with:
Comprehensive resources
We equip our clients with comprehensive training materials, complete with practical exercises and handy cheat sheets for continuous improvement.
Weekly microlearning boosters
Post-training, we keep the momentum going with bite-sized digital content that includes tools and challenges to apply new skills in real-world scenarios.
Ongoing facilitator access
Our experts are available for four weeks post-course to offer ongoing guidance.
Leadership engagement
We encourage managers to learn alongside their teams, fostering a supportive environment for applying new skills. We also offer coaching training for leaders.
Our clients’ recurring investment in our programs speaks volumes. They return for the enduring impact our training has on communication in the workplace.
Learn about business writing training for your team
For more information about our customized, facilitator-led courses and ongoing learning, please fill out the form below or call us toll-free at 1.866.875.3875. Our team is ready to help you enhance your organization’s communication and documentation skills.