Our communication skills training gives our adult learners a clear, confident voice in every situation

Who we are

Wavelength, formerly IWCC Training in Communications and Bruner Business Communication, provides training in three areas: writing, presentation and meeting skills.

We are a team of learning experts, designers, salespeople and client services staff with deep experience and boundless enthusiasm for teaching you skills that are critical to your success.

jody bruner communication skills training

Where we are
We deliver communication skills training across the globe with regional offices in:

  • New York Area
  • Washington DC
  • Toronto
  • South Florida
  • Ottawa
  • Montreal

Our Head Office is in Toronto, Canada.

Why choose us?

When you choose Wavelength, you’re making the right decision because:

    • We provide solutions focused on business and organizational needs. As a result, you can be confident your employees will learn current, relevant skills that improve the quality of their reports, emails, presentations and meetings.
    • We staff our virtual and in-person courses with adult learning experts who have solid organizational and communication experience.
    • We do much more than show up for a course–we provide outstanding service and ongoing support. Our team guides you from needs assessment, to materials design, to pre-workshop instructions and to follow-up. In other words, you’ll save time and energy while we manage logistics.
    • We are forward-thinking, creative, and environmentally conscious. We offset our staff members’ carbon footprint by funding projects through the Carbon Neutral Club.


Our values

Our five core values dictate how we treat ourselves, each other, our clients and our communities:

  1. Commitment to quality – We build great products that improve the lives of our learners and the bottom line for our clients. We provide service that exceeds expectations to our clients and to each other.
  2. Innovation – We pursue creative ideas, and explore new ways of improving our products and services to help us fulfill our mission more effectively. We cultivate our curiosity, question our assumptions, and share knowledge with each other.
  3. Teamwork – The products and services we deliver are the sum of our collective talents, and our best results stem from valuing our different perspectives, talents, and experiences.
  4. Ownership – We take care of the company and our customers as if they were our own.
  5. Respect – We treat each other with courtesy and respect, especially when there is conflict. We are open to criticism because it helps us become better, and it’s always given constructively.

Our mission is to ensure your employees learn communication skills that help them:

  • Achieve better, more consistent results through improved communication
  • Persuade audiences to approve recommendations
  • Increase productivity
  • Strengthen relationships with clients, peers, leaders and stakeholders
  • Influence others and get buy-in
  • Project themselves as capable, confident contributors to their teams

adult learners communication skills training

Our clients

Our typical clients are large organizations in the banking, insurance, pharmaceutical, technology, manufacturing and resource sectors. We also have many clients in the public sector. We deliver our training all across Canada and the US, and we also train in Europe, UK, and Asia.

Get to know our team
We are ready to help you choose the best solutions, manage the workshop process and ensure your employees get the excellent communication skills training they need.
Jody Bruner
Jody Bruner
As Wavelength’s president, I combine my 20 years’ experience in the training industry with my passion for training, language and innovation to lead the Wavelength team. I feel blessed to be surrounded and supported by a talented, committed group of training experts.

Trish Feehan
As Senior Instructional Designer, I combine my love of writing with a passion for life-long learning. I’m proud to be part of a team that’s so committed to delivering outstanding learning experiences. It’s rewarding to see our clients benefit from great communication.


Fiona Patten
As the Manager of Operations, I manage our operations team, material design, marketing and other special projects. I balance creativity and structure to keep our operations on track and create valuable materials that enhance your learning.

Ken Sugar
As Wavelength’s Vice President of Business Development, I identify possible partnerships and develop new business relationships. I also collaborate with our Relationship Managers to find the best communication skills solutions for new clients.

Sarah M
Sarah Maloney
As a Relationship Manager, I am responsible for taking care of my clients and developing business. I have a strong background in training and development, and I have a passion giving participants an enjoyable and productive learning experience.

Alan De Back
As a Relationship Manager, I help both new and existing clients improve the communication skills of their team members. With over 20 years’ experience in the learning field, I work with clients in the profit, non-profit, and government sectors.

Lucille Lo Sapio
As a Relationship Manager, my goal is to understand my clients’ challenges so we can find the right learning solutions. I deliver our well-crafted workshops in a fun and engaging environment, incorporating participants’ own knowledge for a more impactful experience.

Tanha Islam
As a Relationship Manager, I help my clients identify and solve their communication challenges and employee development needs. With over 15 years of experience managing projects, I ensure my clients have a smooth and seamless experience with Wavelength.