Blog

How to Close Your Email Messages

by Jody Bruner

Back in the day of the letter, we were much more formal in our closings. Typically we signed off with Yours truly in formal situations, and Sincerely yours or even Cordially in less formal situations. In business today, while emails sometimes serve the same purpose as a letter, they are less formal and the traditional closes feel too dated and formal.

The close does more than mark the end of your message. It also helps reinforce your purpose in writing and defines the personality of your message—is it a thank you or an apology? Is it casual or formal? Is it personal or business?

You may be tempted to save time by making your complimentary close part of your signature block, but it won’t always match your message and can make you sound insincere. Present a more professional image by thoughtfully matching your close to the message you are writing.

Here are some popular options—the good, the bad and the ugly. Choose the close that suits your situation and your personal style:

Best: Totally safe to use.

Best wishes, Best regards: More formal, but still acceptable.

Regards: A bit bland, but totally acceptable.

Sincerely: Way too formal for an email. Maybe it would work for a cover email for a job application.

Take care: A bit bland but acceptable.

Thanks (or Many thanks): This is also common, and acceptable. Make sure you are actually thanking your reader for something specific.

Thanks in advance: Presumptuous. Avoid this if it is a command masquerading as premature gratitude.

Talk soon: Again, use it if you are going to be talking soon.

Warm regards: Formal and friendly at the same time.

Warmly: Nice. It’s great for emails to someone you’re close to but aren’t in regular touch with.

Your initial: This is very informal. Only use it with people who know you very well.

Your name: This feels cold and abrupt. The initial is warmer, even without the complimentary close.

Do you have a favourite complimentary close that’s not on this list? Please share!

Hello from Wavelength!

small logoOn January 1, 2016, IWCC Training in Communications and Bruner Business Communication amalgamated and adopted a new name: Wavelength Ltd. Our new company combines our strengths to provide our clients with a greater selection of workshops, more creative training solutions, and a larger team of specialists to support them.

As we move into the future as Wavelength, we renew our commitment to helping our learners find a clear, confident voice every time they write, speak or interact with others.

We are committed to improving our products and services. We’ve already added new people and technology, and we now provide more workshops, trainers, and creative solutions to solve our clients’ communication challenges.

Here’s what’s new and what’s the same:

4 new people to serve you

  • Leigh Geraghty, Relationship Manager. Leigh has tons of experience in L & D. (we’ve been trying to recruit Leigh for the last 5 years or so!)
  • Lesley Nevills, Training Manager. She will support Judy O’Donnell, our Director of Training
  • Brittany Moor, Sales Coordinator. Brittany provides much needed support to the operations dream team, which is having to deliver 40% more training than before
  • Jerilyn Willin, a new contract trainer in the US (Chicago area)

With our bright, new talent and the deep experience of our existing team we can respond efficiently and creatively to your needs.

We won’t fix things that aren’t broken

  • We have lots of happy clients and we’re not messing with what is working well. In the spirit of quality and staying current we’ll tweak existing workshops and materials in minor ways. We know you welcome our being more efficient and more effective

New workshops and services to improve your communication skills

  • IWCC clients can take advantage of Brunerbiz’s email workshops and online course
  • Brunerbiz clients can add more presentation, interpersonal and meeting skills workshops to their offerings

We are taking greater advantage of technology to save you time and money

  • We’ve adopted electronic evaluations
  • We’re exploring using email or text messaging to provide follow up to learners to improve the transfer of learning
  • We’ll be providing more online, virtual, micro and blended learning

New products, new solutions

  • We recognize that as technology changes, it requires new communication techniques. We are committed to staying current and providing our clients with the skills they need to succeed in the digital workplace. Look for new learning solutions in the coming year.
Page 5 of 512345